Membership Terms of Use


The Membership Terms of Use Agreement describes your rights and responsibilities as a member and in turn, what you can expect from usBy accessing or using the Services you agree to be bound by these Terms. 

Accepting the Terms

In order to access the Membership Services, you must agree to the Terms. If you do not accept the Terms, you may not use the Membership Services. Upon creating an account with Parenting Ideas, or by using the Parenting Ideas Membership Portal website in any way, you agree to be bound by these terms (the Terms), the Website Terms of Useand the Parenting Ideas Privacy Policy. 

Changes to Terms

We reserve the right to change these Terms at any time. We may revise the Terms from time to time by updating this posting. The revised Terms will take effect when they are posted. By continuing to hold a Parenting Ideas membership, you consent to be bound by the amended Terms of Use. 

Membership Types

There are three main types of membership available: 

  1. Parent Support membership  
  2. Premium membership 
  3. Small School membership (sub-categories apply) 

Prospective members must agree to provide the correct size of the school’s student enrolment base at the time of application and/or when requested.  

Sale of Memberships

Unless otherwise stipulated by us, sale of membership is subject to the following conditions:


Purchase of a Membership is subject to acceptance of the Membership Terms of Use. Access to and use of the membership service is conditioned on acceptance of and compliance with these Terms.


Memberships are sold as a 12-month duration. You agree to pay the membership fees in full. 


All Membership prices are quoted in Australian dollars and include GST.  

Payment methods 

Payment for Memberships can be made via credit card or invoice.  


By placing an online order for a Membership, the user is offering to make the purchase. Once a Membership application or renewal request is received by Parenting Ideas, it cannot be withdrawn. As Membership access is provided immediately upon application, cancellations will not be granted, even if payment has not yet been processed.   

Subject to a member’s statutory rights under Australian Consumer Law, Memberships are non-refundable. Member requests for refunds may be considered by Parenting Ideas where special circumstances apply, such as an accidental duplication of an existing active Membership. Such requests must be submitted in writing to Parenting Ideas. Any refunds of membership payments under special circumstances are at the sole discretion of Parenting Ideas. 


Memberships are available for individual schools and organisations only. 

Multicampus schools  

Where schools conduct business on different campuses at least five kilometres apart with their own separate administration and the school is referred to by its campus name then each campus is required to have its own Membership. 

School clusters  

Memberships are available for clusters of small schools. A cluster is defined as separate schools in a single Local Government Area (LGA), with either a maximum of 50 enrolments per school or a combined total of 150 student enrolments. The schools will have access to one Membership accountStaff from all schools in the cluster can be users of the account. 

International schools 

Schools based outside of Australia are eligible to purchase a membership. Schools will be charged in Australian dollars and will not be charged GST. 

Non-school organisations  

Memberships will be considered for non-school organisations such as sporting clubs, activity groups and workplaces. Eligibility for Membership will be determined on an individual basis by the size and structure of the organisation. Applications should be made by contacting us, rather than by using the online application form for schools. If the club or organisation conducts business on multiple sites, each with its own administration then then each site will be required its own Membership. 

Access to Membership Portal

Access to the Membership Portal is intended for use by teacher and support staff only – it is not a Membership Portal for parents to access. The Membership Portal has been designed in such a way that it makes it easy for teachers to access and share the resources with parents via external sources without the need to provide parents with direct access. This removes the need to manage individual parent logins and passwords and to prevent unintended access to the account settings, payment and billing info, and professional learning for teachers.  

If you are a school who delegates to other users to perform tasks in the Membership Portal on your behalf (such as accessing materials to produce a school newsletter), you must do so responsibly and appropriately. All users who have access to the Membership Portal are bound by our Membership Terms of Use, Website Terms of Use and our Copyright & Reproduction policies. 

If we find that you have failed to comply with these Membership Terms of Use, your access to our Memberships, the online portal and associated resources may be restricted, suspended, or revoked. 

The Membership Portal will usually be available 24 hours a day, seven days a week. We may, however, need to interrupt or suspend your access to the website or the provision of the Site’s services and content, for maintenance, technical or other reasons. 

Upgrading membership

A school can initiate an upgrade from a Parent Support Membership to a Premium Membership anytime within their 12-month membership duration. A pro-rata cost equal to the value of the number of days where the upgrade applies will be charged 

Downgrading membership

A school can initiate a downgrade from a Premium Membership to a Parent Support Membership at the end of their 12-month membership duration. The downgrade will be administered at the time of renewal, and applied only to the new/subsequent 12-month membership. 

Expiry of Membership

Upon expiry of membership, a school or organisation is no longer permitted to provide access to resources obtained from the Membership Portal. Resources are to be removed from the school’s website and cannot be shared with parents in newsletters or communications, whether as handouts, email communications, links to social media or any other means.  

If we, as the copyright owner (or our agent) believe on reasonable grounds that there is infringing material located on your school’s website, communications or other publications, we may ask your school to remove or disable access to the material. If your school fails to comply then we reserve the right to send a takedown notice. Please see our Copyright & Reproduction policies for more information.  

Expiry of Membership does not release you from any liability or penalty you may have incurred arising from or in connection with your access or use of the Membership Portal 

Content availability

We are pleased to be able to offer a wide range of exclusive content in the Membership Portal for your school’s educational and learning needs, which we aim to regularly add to. The content will be updated, changed or removed from time to time, at our discretion, so we can’t guarantee that specific content will always be available in the Membership Portal.