Course Faqs

Our most commonly asked course related questions

How often can I take the course?

The course content is available in your dashboard under My Courses after you have purchased it. Log in to your account to access the content at any time.

How do I access the course content?

The course content is available in your dashboard under My Courses after you have purchased it. Log in to your account to access the content at any time.

Do I have to be online at a certain time?

Live courses have a FaceBook session which is listed on the course session pages so you can check in if you are available. Of course, if you can’t make the live session, you can check back anytime and review the live video recording once you have registered for the event on Facebook. The course session content is released once a week and available anytime after the release date.

On-demand course content is available immediately in My Courses once you have purchased the course to work through in your own time.

How long is a course?

Live courses are released over 3 weeks. On-demand courses are available immediately after purchase. Courses generally have between 12 to 15 sessions, although some courses are shorter than this.

What if I fall behind the group?

You can catch up in your own time just by logging in to your account and clicking My Courses in your dashboard. Don’t worry, the course material is always available when you are ready to complete it.

Can I access the course content indefinitely?

Yes, you can. Just log in to your account and the course content, including videos, workbook and sessions are all available for you online at any time you choose.

When will the FaceBook Q&A sessions be held?

The live FaceBook Q&A sessions are listed for each week in the course session area. Just log in to your account, access My Courses in the dashboard and view the course information. Session details are listed under the course description.

What if I'm not on FaceBook?

Don’t worry, you won’t miss out on the course content. That’s all available in your dashboard under My Courses. If you have a question for Michael, we can submit it for you to the live session if you send it in before the session, or you can set up a FaceBook account just to access the session if you wish.

Can I download the content?

There’s no need to download the content – just log in to your account and access it online under My Courses. You can print or download the course sessions if you want to via the print or download buttons on each session page.

What if I am away during the course but still want to participate?

You can access the course on your mobile or after the live course dates at a time that suits you by logging in to your account and accessing My Courses.

Can my partner complete the course with me?

Yes, we encourage partners to do the course together to get the most out the course content.